Terms & Conditions
City Executive Chauffeur Services

Terms & Conditions

1. All and any business including any advice or information given or service provided whether gratuitously or not by City Executive Chauffeur Services (hereinafter called "the Company") will be conducted subject to these conditions and each such condition shall be deemed to be incorporated in and be a condition of any agreement or contract between the Company and its customers. The Company reserves the right to alter or vary these terms and conditions at its absolute discretion upon giving reasonable notice to the customer.
2. In these conditions of business the Company shall mean and include all servants and agents of the Company and any person or persons carrying passengers or goods under any contract with the Company and the term "customer" shall mean any person who contracts for the services of the Company and includes their customers servants or agents.
3. No agent or person employed by or under contract to the Company has any authority to alter or vary in any way these conditions unless previously expressly authorised to do so in writing by the Proprietor of the Company.
4. If there is any legislation which is applicable to any business undertaken by the Company these conditions shall be read as subject to such legislation and nothing in these conditions shall be construed as in any way surrendering rights or immunities granted to the Company by legislation or as increasing any of its responsibilities or liabilities under such legislation.
5. All customers entering into business with the Company for the carriage of goods expressly warrant that they are the owners or the authorised agents of the owners of the goods to which the transaction relates and further warrant that they are authorised to accept and are accepting these conditions not only on their own behalf but also as agents for or on behalf of all other persons who are or may thereafter become interested in the goods in question.
6. Any instructions or business accepted by the Company may in the absolute discretion of the Company be carried out either by its own servants or by the Company contracting out such instructions or business to third parties to perform in part or all of the services in question.
7. Unless express instructions in writing are given by the customer the Company will have absolute discretion as to the means route and procedure to be followed in the carriage of passengers or goods. If in the opinion of the Company it is at any stage necessary or desirable in the interest of the customer to depart from the instructions given by the customer the Company shall be at liberty to do so.
8. Payment for services provided to customers by the Company shall be made strictly to City Executive Chauffeur Services in accordance with the Company's tariff of charges in force at the date of the transaction details of which are available to any customer on request. The Customer will be invoiced following performance of the contract for payment within seven days of the date of invoice. In the event of any invoice not being paid within that period a further charge of 10% of the total contract price shall be made for every period of fourteen days that shall elapse from the date of invoice. No agent or person employed by or under contract to the Company has any authority to demand or accept any payment for services given to customers by the Company at any time unless previously expressly authorised to do so in writing by the Proprietor of the Company.
9. A booking made by a customer and accepted by the Company may be cancelled without incurring any charge as long as the cancellation notice is given forty eight hours or more before the aforesaid booking is allocated to our driver otherwise, the full fare will be applied. Where a booking is received by writing and mutually agreed to be a secured booking, this will be charged in full and furthermore, no refund will be given and any subsequent changes to the afore mentioned booking may only be allowed at the manager's discretion. If the customer is not ready to be picked up at the time booked or cannot locate our driver, our office must be informed immediately; failing this, the driver will be sent onto his next assignment and the booking will be considered as done, and full fare plus waiting time (if any) will be applied.
10. In the event of the Company providing transport to a customer for both passenger or passengers and goods the carriage of goods in those circumstances together with any personal effects of any such passenger shall be at the sole risk of the customer and the Company shall incur no liability of any kind in respect thereof. In addition, the Company shall only be liable for any non-compliance or miscompliance with instructions given by a customer if it is proved that the same was caused by the negligence or default of the Company. Save as aforesaid the Company shall be under no liability whatsoever however it may arise and whether in respect of or in connection with any goods or any instruction business advice information service or otherwise. It will be the sole responsibility of the customer to satisfy himself that any load which he wishes to have carried by the Company shall be suitable for carriage in the vehicle or machine ordered by the customer and provided by the Company and if the customer accepts the vehicle or machine offered by the Company for such carriage the Company will accept no liability whatsoever for any loss or damage to goods arising from the unsuitability of such vehicle or machine for their carriage.
11. Without prejudice to the generality of the foregoing the Company will under no circumstances whatsoever accept responsibility for any delay to either passengers or goods that is not due to the negligence or default of the Company and likewise shall not be responsible for any detention of goods or for any consequential loss damage or deterioration arising from detention of the goods except where the customer has specified in writing the nature of the goods and the purpose of their carriage and the Company has agreed in writing with the customer a time schedule and specification for their carriage and it is proved that such detention delay loss damage or deterioration was due to the negligence of the Company.
12. In no case whatsoever shall the liability of the Company however it may arise exceed the value of the relevant goods where goods are being carried or such sum as the insurers of the Company under the Company's insurance policy are prepared to pay where either goods or passengers are being carried.
13. The customer shall on request give full details to the Company of the nature and content of any goods to be carried and the Company will not accept nor deal with any noxious dangerous hazardous inflammable or explosive goods that are dangerous and likely to cause damage. In the event of the customer delivering such goods to the Company for carriage without advising the Company of their nature the customer shall be liable for all loss or damage however caused by or in connection with such goods and shall indemnify the Company against all penalties, claims, damages, shall , costs and expenses whatsoever arising in connection with such goods which can be destroyed or otherwise dealt with at the sole discretion of the Company or by any other person in whose custody they may be at the relevant time without liability to the customer.
14. Except under special arrangements previously agreed in writing the Company will not accept nor deal with bullion coins precious stones jewellery valuables antiques pictures (excluding commercial artwork) livestock or plants and if any customer shall deliver such goods to the Company for carriage without such special arrangements having been made in writing the Company shall be under no liability whatsoever for or in connection with such goods.
15. All sums due to the Company on its invoices shall be paid strictly to City Executive Chauffeur Services by the customer within the time set out above without any deductions and no payment shall be withheld or deferred on account of any claim counterclaim or set up.
16. All agreements between the Company and its customers shall be governed by English law and be within the exclusive jurisdiction of the English courts.